A dedicated Relationship Officer (RO) will be assigned to every Malayogam Member who subscribes the Assisted Malayogam Service.
The member can contact his/her RO through SMS, WhatsApp, email or phone (during office hours) for any assistance on matrimony. The RO will provide the assistance and give notifications through these channels.
Every week, the Relationship Officer (RO) will shortlist a maximum of 4 profiles for the member, considering his/her partner preferences and based on the RO's matchmaking experience. All the shortlisted profiles will have verified phone numbers and the RO will initiate a communication with them.
To improve response and choices, the RO may optionally utilize newspaper, social media, websites or other means without revealing the full identity and information about the member. All such expenses will be met by Malayogam.
Personalized horoscope matching will be made available on request.
RO will contact and facilitate a meeting for the two prospects/parties on request.